This Airport Guide introduces the landside departures facilities at Terminal 1 (T1) of Ninoy Aquino International Airport (MNL).

Post last updated/reviewed from first-hand experience : 10 Feb 2025 (based on a 27 Jan 2025 departure)
Post last updated/reviewed using other information : 10 Feb 2025

NOTE: This article offers general guidance and is not intended to be a definitive resource. The facilities and procedures discussed here are subject to change without prior notice.

The subject of this guide is the landside area at Terminal 1 (T1) of Ninoy Aquino International Airport (common abbreviation: “NAIA” / IATA code: MNL) – the main airport serving Greater Manila in the Philippines. “Landside” encompasses all areas located before outbound immigration and security.

For Terminal 1’s airside area (from immigration to security and beyond), click here.

For Terminal 1 arrivals, click here.

For a broader overview of Terminal 1, click here.

For the airport as a whole, click here to view my comprehensive guide to MNL.

CONTENTS

ENTRANCES

The departures level of T1 has two main entrances (one on either side), both of which lead into the check-in hall.

Only passengers are allowed near the check-in counters. Guards posted at the main entrances will ask to see your passport and ticket before allowing you through.

Two side entrances serve the waiting areas at either end of the building. Despite their proximity to the check-in hall, these side doors do not provide access to the airline counters. Passengers checking in for their flights must pass through the main entrances instead.

CHECK-IN HALL

The waiting areas at either end of the departures level can be entered by non-passengers. However, the check-in hall – where the airline counters are located – is for passengers only.

Check-in counters

Counter assignments are posted on the flight information display fitted above the main hall.

Check-in procedures and queueing arrangements – such as priority lanes for premium classes or passengers with special needs – will vary depending on the airline.

Click here to learn about outbound immigration and security at MNL T1.

Travel tax

Residents of the Philippines must pay a “travel tax” of PHP 1,620 every time they fly out of the country in economy or business class. A higher rate of PHP 2,700 applies to first-class tickets. Certain travellers qualify for reduced rates or exemptions; refer to the TIEZA website for details.

***NOTE: Non-residents are NOT subject to the travel tax.***

Some airlines and travel agencies include the tax outright or offer the option of prepaying at the point of booking. (A direct online payment option is also available.) Check with your airline or agent to confirm if the price you’ve paid includes this charge.

If you’re subject to the duty and haven’t paid it in advance, you’ll need to visit the Tourism Infrastructure and Enterprise Zone Authority (TIEZA) counter at the airport and settle what’s owed before the airline can issue your boarding pass.

The travel tax is NOT the same as the passenger service charge (PSC) levied on airport users. The PSC for MNL is routinely included in the price of ordinary tickets and doesn’t have to be paid separately at the terminal.

The TIEZA counter at T1 is located within the check-in hall, right up against the front windows facing the road.

Other facilities

Baggage wrapping, telecommunications, and foreign exchange services are available from booths in the check-in hall.

The following gallery shows the service booths that were in place at the check-in hall as of 08 November 2022. These are arranged starting from the left side (if you’re facing towards the entrances) and moving to the right.

There are two sets of toilets in the check-in hall, one on either side of the doors leading to outbound immigration.

WAITING AREAS

The departures level of T1 has two waiting areas flanking the check-in hall. No passport or ticket is required to enter these spaces.

Bear in mind that if you walk directly from the check-in hall into either of the two waiting areas, you will not be allowed to return the same way. You’ll need to exit the building and re-enter the check-in hall through the main entrances.

The waiting area at the western end of T1 is fitted with bench seats, two bank booths, cash machines (ATMs), and a government service counter for migrant workers. You’ll also find the Tao Yuan Express restaurant (0600-2200, open daily) which serves Singaporean-style cuisine.

The eastern waiting area (at the other end of the building) hosts a branch of the Jollibee fast-food chain (24 hours, open daily), as well as a few rows of bench seats and some merchandise stalls.

PANDEMIC-RELATED MEASURES

In 2023, the Philippine government scrapped its last remaining pandemic-era emergency directives. Public transport operates at full capacity and disease-control protocols – including mask wearing and social distancing – are no longer enforced.

Be aware that some establishments (such as healthcare facilities) might impose stricter requirements within their own premises and ask visitors to put on a mask before entering.

Ready to pass through immigration and security? CLICK HERE to read my separate Airport Guide documenting MNL T1’s airside zone.

Like what you’re reading? Buy me a coffee!

15 responses to “Airport Guide: NAIA (MNL) Terminal 1, Departures – Landside”

  1. […] learn more about Terminal 1’s landside area (i.e., the zone before immigration), please read my separate report documenting what you can expect to see in that part of the […]

  2. […] departing from Terminal 1, please navigate to the separate Airport Guides I’ve written covering departures landside (before outbound border control) and departures airside (after outbound border […]

  3. […] The landside zone of T1 includes the publicly accessible area before immigration and final security. As used within this guide (and the sub-guides linked to it), the term “landside” also encompasses certain parts of the terminal that can be entered only by passengers – such as the area around the check-in counters – so long as these are located before the main pre-departure security checkpoint. […]

  4. […] One extra local requirement was a receipt to prove that I’d already paid the mandatory travel tax – a departure duty levied on Philippine passport holders and long-term residents – […]

  5. Amarjit Singh DHILLON avatar

    We intimate the process to reach from T2 to T1 at Manila for international passengers from melbourne to Vancouver

    1. MARTIN VERCOE avatar
      MARTIN VERCOE

      When I arrive from New Zealand to Manila where do people meet me at the airport

  6. MARTIN VERCOE avatar
    MARTIN VERCOE

    When I arrive from New Zealand to Manila where do people meet me at the airport

    1. Diego avatar

      Hello,

      If you’re arriving at T1, there’s a so-called “greeters’ area” next to the ground-level parking lot in front of the terminal.

      Airport Guide: NAIA (MNL) Terminal 1, Arrivals

  7. Erwin ricardo c puno avatar
    Erwin ricardo c puno

    Question- can i be allowed access to accompany my daughter who will be travelling abroad! Thank u.

    1. Diego avatar

      To my knowledge, only passengers are allowed into the check-in hall. Guards posted at the entrance will ask for passports and tickets before allowing anyone through. You might consider enquiring with the guard on duty if you can accompany your daughter up to the airline counters, but this request will likely be refused.

    2. Diego avatar

      In addition, if your daughter is travelling as an unaccompanied minor, you should contact your airline to discuss relevant policies and restrictions. For example, these are the rules set in place by Philippine Airlines:

      https://www.philippineairlines.com/en/before-you-fly/special-needs-and-request/unaccompanied-minors

      Cheers.

  8. Mylene avatar
    Mylene

    Hello, my son will be travelling alone as minor. How do we get a visitor pass for my mother to assist him during his check in process? Thank you

    1. Diego avatar

      I would strongly suggest contacting your airline for assistance. For example, if your son is travelling with Philippine Airlines, these are the rules and restrictions you’ll need to abide by:

      https://www.philippineairlines.com/en/before-you-fly/special-needs-and-request/unaccompanied-minors

      Cheers.

  9. […] I had to pay the mandatory “travel tax” at the terminal’s TIEZA booth before checking in. Click here to learn […]

  10. Nini avatar
    Nini

    Hello. I am having a layover in NAIA and if I want to eat Jollibee, do I have to check out first in the immigration or is Jollibee within the transit area? Thank you so much.

Leave a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Quote of the week

"People ask me what I do in the winter when there's no baseball. I'll tell you what I do. I stare out the window and wait for spring."

~ Rogers Hornsby